The excitement of owning the Galaxy S20 and receiving exclusive gifts sees people queuing up for hours

Malaysians rejoice, as the smartphone that is set to change the way you see the world is finally here! Filled with excitement, consumers patiently queued up at the Galaxy S20 Consumer Roadshows to get their hands on the new Samsung flagship, even before the sales counters officially opened.

Taking place in the main cities of Kuala Lumpur, Penang, Johor, Kuantan, and Kota Kinabalu, aspiring Galaxy S20 owners began congregating at the roadshow spots as early as the night before; as they could not wait to get their hands on Samsung’s latest flagship packaged in an extraordinarily compelling and exclusive bundle.

Hundreds of excited consumers crowd Mid Valley Megamall as early as midnight to bring home the Galaxy S20 that will change the way they see and capture the world

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The first day of the roadshow saw many Samsung fans and tech enthusiasts bring home a new Galaxy S20, along with a free Samsung Wireless Charger Pad and a 128GB Samsung MicroSD Memory Card worth a total of RM378. Moreover, the exceptional early birds were rewarded with extra-special prizes – a brand-new Samsung 50” 4K Smart UHD TV (worth RM2,599) or an RM400 instant rebate upon trading in an old camera.

The first in line was Colin Chong, a 34-year-old Compliance Officer at a local bank. He arrived in Mid Valley Megamall over 24 hours early to survey the roadshow area just to ensure his eligibility to bring home a new 4K Samsung TV. “I arrived in Mid Valley at around 8:30am just to see if there were other customers lining up. But since nothing was set up yet, I went home to rest and came back at around 4:30pm, and finally made a line at around 8:00pm. It’s been a long night, but surprisingly I still feel great,” he said. “I’ve been a Samsung user since the Galaxy S7 and to me, the Galaxy S20 is a big upgrade over its predecessors. I chose the Ultra variant because of its 5G and awesome camera capabilities. To be the first consumer in KL to touch the Galaxy S20 is special and exciting. The 4K TV is a great add-on to! This will go to my parents-in-law, as I think they definitely needed an upgrade over their old cathode-ray tube (CRT) TV,” he laughed.

Colin Chong, 34, ecstatic to be the very first in line to get a hold of his brand-new Samsung Galaxy S20 Ultra and
50” 4K TV for his in-laws

Luke Au, Head of Product Marketing, IT and Mobile Business, Samsung Malaysia Electronics (left)
and Elaine Soh, Chief Marketing Officer of Samsung Malaysia Electronics (right) congratulate Colin Chong (centre) for the purchase of his new Galaxy S20 Ultra

Mohd Aizad Abd Talib was next in line, who made a trip up to KL all the way from Malacca. “I arrived here at around 8:45pm and started lining up at about 9:00pm. I came to KL as early as I could for this great TV promo, which to me, is the best roadshow promo by Samsung so far,” said the 34-year-old IT advisor. “I’m extremely happy with my purchase of the S20 Ultra, especially because its display finally has a 120Hz refresh rate,” he added.

The Galaxy S20 series has caught the eyes of many video and content creators as well, as testified by local YouTubers Paan Hanz and Faiz Zainal.

“As an on-the-go content creator, I’ve liked Samsung’s camera and video functions for a long time now. I’ve been a die-hard Note series user ever since the Galaxy Note 2, but decided to finally go for the S20 Ultra as it has many features I’ve been dreaming of in a Samsung phone, such as the 120Hz Super AMOLED display, 108MP camera with Space Zoom, 5,000 mAh battery, the Exynos 990 processor, and of course 5G capabilities,” said Paan Hanz, a 27-year-old tech YouTuber.

Faiz Zainal, a 26-year-old who works in the media industry, noted that this was his first time lining up for a Samsung flagship at a consumer roadshow, adding that the free 50” 4K TV was too good of a deal to pass on. “My new TV will go into my room. It’s going to be a big part of my life moving forward, as I’ll definitely be going on Netflix every night before I sleep!” he said. “As for my new Galaxy S20+, I’m extremely pleased with this purchase. The camera is probably among the best one in smartphones now, and finally we have a 120Hz display in a Samsung phone which I love. The S20 series also doesn’t have a curved screen anymore, which is actually a good thing to me,” he added.

Faiz Zainal, 26 (left) and Paan Hanz, 27 (right) note that the Galaxy S20 will help them with content creation

Remenia Shortt, a 34-year-old Malaysian citizen originally from Philippines, purchased her new Galaxy S20 Ultra solely for its picture-taking capabilities. “The cameras on Samsung phones have always been amazing. And now with the Ultra, I probably have the best smartphone camera right now, especially for dark or night time situations,” she said. “I’ve been using Samsung phones for as long as I can remember, from the Note 2, to the S7 Edge, and now the S20 Ultra. Samsung’s after-sales service has always been commendable and I foresee that I’ll continue using Samsung for quite a while more. I really can’t wait to play around with the camera, especially for when I go swimming!” she added

Remenia Shortt, 34, happily shows off her new and best camera smartphone yet, the Galaxy S20 Ultra

The Samsung Galaxy S20 Consumer Roadshows will continue taking place until 8th March 2020 at the locations below:

Mid Valley Megamall, Kuala Lumpur10:00am – 10:00pm
Queensbay Mall, Penang10:30am – 10:30pm
Mid Valley Southkey, Johor Bahru, Johor10:00am – 10:00pm
East Coast Mall, Kuantan, Pahang10:00am – 10:00pm
IMAGO Shopping Mall, Kota Kinabalu, Sabah10:00am – 10:00pm

For more information about the Samsung Galaxy S20 roadshows, please visit:

Galaxy S20 Trade Up Programme
To add to the festivities of the Galaxy S20’s launch, Samsung Malaysia Electronics is pleased to announce a new Trade Up programme. The programme serves to show an appreciation to consumers for their continuous support, by offering a high overtrade value when trading in old Samsung devices.

This programme is valid and ongoing from now till the 31st May 2020, with the rates below:

NoBrandModelTotal Amount (RM)
1SamsungGalaxy Note8 64GB1010
2SamsungGalaxy Note9 128GB1395
3SamsungGalaxy Note9 512GB1530
4SamsungGalaxy Note10 256GB1945
5SamsungGalaxy Note10+ 256GB2255
6SamsungGalaxy Note10+ 512GB2565
7SamsungGalaxy S8 64GB865
8SamsungGalaxy S8+ 64GB920
9SamsungGalaxy S9 64GB970
10SamsungGalaxy S9+ 64GB1100
11SamsungGalaxy S9+ 128GB1120
12SamsungGalaxy S9+ 256GB1145
13SamsungGalaxy S10e 128GB1345
14SamsungGalaxy S10 128GB1615
15SamsungGalaxy S10+ 128GB1695

For more information about the Galaxy S20 Trade Up programme, visit:

To know more about the Samsung Galaxy S20, visit

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